Tek Experts Recruitment for Office 365 Subject Matter Expert

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Applications are invited from interested and suitably qualified graduates for Tek Experts Recruitment for Office 365 Subject Matter Expert.

Tek Experts is a leading, global provider of business and IT support services, and a developer of technologies that enhance the customer experience by enabling our teams to work more effectively. Whether it’s providing follow-the-sun software support services that deliver exceptional customer experiences, developing technologies that enable sales teams to increase and retain revenue or training and developing people to be the best they can be, our focus is always on putting the customer first.

Job Title: Office 365 Subject Matter Expert

Location: Lagos

Duties/Responsibilities

  • Plan, create and deliver training in person for our teams and supporting content for our learning management system
  • Collaborate with the training and development team to ensure success of any training completed and update where necessary
  • Identify, train, manage and develop client facing technical leads
  • Work with our team towards Microsoft certifications, develop additional content creation for our engineers
  • Compile entry level, technology lead feedback on current processes
  • Support talent acquisition and operational leaders to select and interview new team members.
  • Meet with engineers weekly, review what works well and what needs improvement
  • Work with operations manager for project needs, new implementations, and on team training, and new hire/selection.

Competencies

  • Office 365 knowledge – Deep knowledge and proficiency of Microsoft Exchange and its interaction with Active Directory and a desire to share that knowledge with others
  • Clear communicator – Clear, concise and persuasive communication style adapted for multiple audiences, plus demonstrate effective writing, presentation skills, and proactive listening skills
  • Effective business management – An ability to undertake root cause analysis.
  • You will be a logical thinker and use relevant data to find trends, problem characteristics and solve.
  • Extensive knowledge of Office – Specifically as it relates to Skype for Business, mobile suites, and One Drive
  • Strong relationship management – A collaborative nature and act as a technical advisor in strategic committees

How to Apply

Interested and qualified candidates should CLICK HERE to apply.

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