Applications are invited from interested and suitably qualified graduates for Stern & Kay Consulting Recruitment for Front Desk Officer. The Application deadline is 8th January 2020.
Stern & Kay is a Management Consulting firm providing consulting services to help organizations anticipate and identify human capital management needs.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Job Location: Lagos
Responsibilities
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Hear and resolve complaints from customers.
- Collect, sort, distribute, or prepare mail and messages.
- Greet persons entering an establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Provide information about the services provided.
- Makes calls and records messages for the respective staff as requested.
- Answers incoming inquiries by phone and email with a friendly tone and a correct attitude.
- Issues pass and signs in visitors to the office.
- File and maintain records.
- Transmit information or documents to customers using a computer.
- Schedule appointments, maintain and update appointment calendars.
Qualifications / Requirements
- A good HND / B.Sc degree in relevant field
- 1-3 years’ experience relevant front desk or customer service experience.
- The proximity of applicant to Lekki Phase 1 will be added advantage.
- The candidate must be female.
Skills and Competencies:
- Excellent computer skills (Microsoft Office Suite).
- Proficiency in spoken and written English Language.
- Friendly, warm and compassionate personality.
- Proficiency in word structure and composition.
- Excellent administrative skills and experience.
- Proactive, smart and result oriented.
How to Apply
Interested and qualified candidates should send their CV to with the job title as the subject of the email.
Application Deadline: 8th January 2020.
