Applications are invited from interested and suitably qualified graduates for Enterprise Communication Limited Recruitment for IT Technical Support Officer.
Job Title: Receptionist
Location: Lagos
Duties/Responsibilities
- Provide technical assistance with computer hardware and software
- Resolve issues for staff via phone, in person, or electronically
- Create and maintain tips and tricks solutions for online database and web site
- Provide introductory on-line & classroom training for company products
- Resolve technical issues in a timely manner using available resources within the company.
- Log bugs and enhancement requests
- Perform hardware and software installations, configurations and updates as needed
Requirements
- Excellent customer service skills
- Strong troubleshooting and critical thinking skills
- In depth knowlegde of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365
- Education Qualification: HND/B.Sc, additional qualifications is a plus.
- Associate’s Degree in Computer Science or Management Information Systems (MIS)
How to Apply
Interested and qualified candidates should send their CV to: clearly indicating the “Job Title” as subject of your mail
